Shipping policy

At Premeo, we are committed to delivering your orders quickly, securely, and efficiently. Please review our shipping policy below.

1. Payment Method

We currently offer the following payment methods:

  • Cash on Delivery (COD)

  • Bank Transfer (available at checkout)

  • Payment is collected at the time your order is delivered (for COD orders).

  • For bank transfer orders, payment must be completed through the provided bank details at checkout before order processing begins.

  • Please ensure the exact payment amount is provided to avoid any delays in order confirmation.

2. Order Processing & Delivery

  • Orders are processed within 1–2 business days after order confirmation.

  • Estimated delivery time is 3–7 business days, depending on your location within Pakistan.

  • Delivery times may vary during public holidays, sales events, or due to unforeseen courier delays.

3. Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

  • Any free shipping promotions or special delivery offers will be clearly communicated on our website or official social media channels.

4. Delivery Areas

We deliver to most cities and regions across Pakistan.

If your location falls outside our courier's service area, our team will contact you to discuss available delivery options or, if necessary, arrange a refund.

5. Order Tracking

Once your order has been dispatched, you will receive a tracking number via SMS, email, or WhatsApp (where available) so you can monitor your shipment.

6. Delivery Issues

If you experience any issues with your delivery, please contact our customer support team as soon as possible.

Email: premeopadel@gmail.com (replace with your official support email if different)

If an order cannot be delivered due to an incorrect or incomplete shipping address or because the recipient is unavailable after multiple delivery attempts, additional shipping charges may apply for re-delivery.

7. Damaged or Missing Items

Please inspect your order upon delivery. If you receive a damaged item or if any item is missing, contact us within 48 hours of receiving your order. We will review your request and work to resolve the issue promptly.

8. Changes to This Shipping Policy

Premeo reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page and become effective immediately upon publication.